Pan Pacific Hanoi

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Pan Pacific Hanoi
$$$$

Overview

Located only a few steps from My spot, the fantastic 5-star Pan Pacific Hanoi hotel has a rooftop terrace. With the Thống Nhất Park approximately 4 km away, the luxury hotel offers a banquet hall and a grand ballroom for collective occasions.

Location

This Hanoi hotel is situated close to the old district of Hanoi, around a 10-minute drive from the Temple of the Jade Mountain. You can find the President Ho Chi Minh Mausoleum, which is a great place to explore the area, 2.2 km from the Pan Pacific Hanoi. Enjoy the local scenery, discovering lakes and a lake close to the accommodation. The hotel has a vibrant location a stone's throw from the ancient Buddhist temple "Tran Quoc Pagoda".

The Pan Pacific is also 3.2 km from Ha Noi train station, and 23 minutes' driving distance from Noi Bai International airport.

Rooms

Overlooking the lake, the 236 rooms are appointed with an air conditioner, as well as modern facilities such as a flat-screen TV with satellite channels. The rooms are complete with modern furniture. You'll find nice touches like a separate toilet and a shower, along with toiletries and bathrobes to enhance your stay.

Eat & Drink

Specialising in Asian cuisine, the Asian restaurant also features views of the city. Guests can relax in the on-site lobby bar. The Summit Lounge is right near the Pan Pacific Hanoi.

Leisure & Business

A yoga room and a heated pool are available at the property. Beauty treatments at this hotel include body scrub, pedicure, and manicure along with spa amenities such as a steam room, a Jacuzzi, and a sauna. Pan Pacific Hanoi hotel offers 12 versatile meeting spaces with a catering service for the convenience of business travellers as well.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
The hotel Pan Pacific Hanoi provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese
Building
Year renovated:2011
Number of floors:20
Number of rooms:236
Former name
Sofitel Plaza Hanoi
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe King Room Lake View
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Studio Suite Balcony
  • Room size:

    50 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
One-Bedroom Deluxe Apartment
  • Room size:

    65 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Show 9 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Lake view
  • River view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Pan Pacific Hanoi

💵 Lowest room price 76 £
📏 Distance to centre 2.2 km
🗺️ Location rating 8.6
✈️ Distance to airport 22.5 km
🧳 Nearest airport Noi Bai International, HAN

Location

Address
The address has been copied.
1 Thanh Nien Road, Hanoi, Vietnam, 0
Map view
1 Thanh Nien Road, Hanoi, Vietnam, 0
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Pagoda
Tran Quoc Pagoda
410 m
Restaurant
Ming Restaurant
150 m
Restaurant
Pacifica
160 m
Restaurant
Home Hanoi Restaurant
750 m
Restaurant
Sy Phu Restaurant
220 m
Restaurant
The Coffee Bean & Tea Leaf
250 m
Restaurant
Paris Baguette
280 m
Restaurant
Standing Bar
960 m
Restaurant
Banh tom Ho Tay
440 m
Restaurant
Cua Hang An Uong Mau Dich So 37
810 m

Reviews of Pan Pacific Hanoi

8.1 /10
Great
365 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • A
    Augustus
    United States
    left 1 review
    Wrote a review on 16 Feb
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    helpful staff
    rooftop pool

    Good hotel with excellent amenities like 24-hour reception, rooftop pool, and fitness centre. I still remember how the staff helped print my documents on my first stay. Highly recommend trying the snack menu too!

    Deluxe Double Room
  • H
    Horace
    United Kingdom
    Wrote a review on 15 Feb
    Great
    8.0

    The location was fantastic and beautiful, to highest tower with easy access to a shopping area and a market. The breakfast was extensive and absolutely stunning and offered a great selection of great food.

  • Wrote a review on 15 Feb
    Perfect
    9.2

    WiFi only available in reception not in room

  • J
    Justin
    United States
    left 16 reviews
    Wrote a review on 14 Feb
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    great pool
    worn bathroom fixtures

    We were shown around two fantastic spots, the lake view and the bustling markets. The rooms were clean and the staff was super friendly. Perfect for a group vacation, with a great pool and breakfast to start the day right.

    One downside was that the bathroom fixtures seemed a bit worn, which did take away from the overall experience.

    Deluxe Double Room
  • Wrote a review on 13 Feb
    Perfect
    9.6

    Very helpful staff (especially the concierge) , excellent pool and fitness facilities. Roof top bar is also very special with excellent service. Overall a very good 4 star hotel

    As is the custom in Vietnam - restaurant closes at 21:00 but room services is available.

  • Wrote a review on 11 Feb
    Great
    8.4

    The Lake view

    Room was out-dated. Not up to the standards of other Sofitels

  • D
    Darrell
    United States
    left 1 review
    Wrote a review on 22 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    beautiful view
    friendly staff
    basic menu

    Let me break it down for you

    The hotel boasts an very nice location by the lake and friendly staff that excel in service. Our Premier Lake View Room offered beautiful views. The terrace bar was perfect for enjoying sunsets during afternoon tea, although the selection could be enhanced. This is a stay worth recommending.

    Premier Lake View Room
  • Wrote a review on 20 Nov
    Great
    8.2

    Current renovation activities means it is noisy during the day. We could not stay in our room more than 15 minutes at a time during the day.

  • B
    Billy
    United Kingdom
    Wrote a review on 20 Nov
    Perfect
    9.0

    The hotel was big, with pleasant staff and marvellous location very close to the ' Hop On Hop Off ' bus stop. The check-in was efficient, we liked main bar. Lobby had a cafe. Location: the property was right by a shopping area, all local attractions and restaurants and halal restaurants.

  • S
    Sonny
    United States
    left 5 reviews
    Wrote a review on 12 Nov
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service8.0
    Dining6.0
    7.0
    friendly staff
    great fitness facilities
    worn bathroom fixtures

    solid stay with a few bumps

    I enjoyed a spacious Beautiful Twin Room that offered a good city view. The gym and pool facilities were great, accommodating all my fitness needs. Friendly staff, especially at check-in.

    the bathroom fixtures could use some updates.

    Deluxe Twin Room
  • Wrote a review on 10 Nov
    Great
    8.6

    Everything was brilliant, great location, beautiful view from our room, staff was very friendly and helpful. This was the best hotel we stayed at during our trip in Vietnam!

  • Wrote a review on 09 Nov
    Perfect
    9.6

    The hotel has a stunning view from its windows over the West Lake. The room was very comfortable and clean.

    The hotel is quite far from the city center, so you either have to be prepared for long walks or for paying for a taxi. The jacuzzi and steam room area was a bit destroyed and seemed to be quite dirty as well.

  • G
    George
    United States
    left 14 reviews
    Wrote a review on 06 Nov
    Great
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service9.0
    Dining8.0
    8.0
    fine views
    friendly staff
    rooftop bar
    noisy spa

    Loved the views and friendly staff!

    We had a blast during our 4-night stay! The room had fine views over the lake, and the rooftop bar was perfect for post-dinner drinks. Staff were super nice, especially at the lounge where we enjoyed afternoon tea. One thing tho, the spa experience was noisy and could use more attention to detail.

    Premier Lake View Room
  • Wrote a review on 04 Nov
    Perfect
    9.4

    They provide a gentle and good service

  • Wrote a review on 03 Nov
    Great
    8.4

    Location of this hotel is far from down town. Less than half room have got lake vew. Lake is rather dirty.

    Good fitness center.

FAQ about Pan Pacific Hanoi

Which popular attractions are located near the Pan Pacific Hanoi hotel?
Thang Long Imperial Citadel, placed within 25 minutes' walk of the Pan Pacific Hanoi hotel, as well as Vietnam Military History Museum (approximately a 25-minute walk away) are worth visiting.
Which landmarks are closest to Pan Pacific Hanoi hotel?
Guests of Pan Pacific Hanoi hotel can visit My spot (a short distance from the accommodation), or the buddhist temple "Tran Quoc Pagoda" placed 5 minutes' walk away.
Should we expect an airport shuttle to bring us to the hotel?
Shuttle which will take you to the hotel with a 23-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Are there any dining facilities close to Pan Pacific Hanoi?
Best restaurants near Pan Pacific Hanoi include Havana Cafe and Pacifica, placed 200 meters from the property and merely 200 metres away respectively.
Can I eat breakfast at the 5-star Pan Pacific Hanoi hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Pan Pacific Hanoi hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 14:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the 5-star Pan Pacific Hanoi?
Payment methods in the 5-star Pan Pacific Hanoi include:
  • сash
  • Visa
  • Mastercard
  • American Express
What kinds of rooms does the 5-star Pan Pacific Hanoi hotel offer?
The 5-star Pan Pacific Hanoi hotel offers such room types as Deluxe King Room, Deluxe Queen Room, and Deluxe Twin Room.
Which facilities are offered in the rooms of the 5-star Pan Pacific Hanoi?
Most rooms of the 5-star Pan Pacific Hanoi include blackout drapes and climate control as well as a mini-fridge-bar and a personal safe provided for guests' security.
Is the 5-star Pan Pacific Hanoi hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Pan Pacific Hanoi hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.
Are there any business facilities featured at the hotel?
For business travellers the hotel offers a business centre as well as conference equipment and a photocopier.
Which facilities are provided in the 5-star Pan Pacific Hanoi hotel?
The 5-star Pan Pacific Hanoi hotel includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the hotel?
At a wellness centre and a full spa featured at the hotel guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a treatment room, a steam room, and sauna facilities are offered on-site.

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