Pan Pacific Hanoi Hotel

Pan Pacific Hanoi Hotel

$$$$|View on mapHanoi, Vietnam|
8.4
75 photos
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 Room
Pan Pacific Hanoi Hotel
$$$$
Overview

The 5-star Pan Pacific Hanoi hotel is located at a distance of 2.7 km from West Lake, offering 266 rooms along with spa therapy and a golf course. Providing access to such entertainment venues as Opera House about a 10-minute ride away, the luxury hotel has 2 restaurants.

Location

This Hanoi property enjoys a central location close to lakes. The hotel is around a 5-minute walk from Truoc duong vao bai An Duong bus stop and a short distance from My spot. Nature lovers will appreciate the proximity to West Lake, which is about 5 minutes' walk away. Pan Pacific Hanoi hotel is located in the shopping area of Hanoi, close to Tran Quoc Pagoda.

For those travelling from afar, Noi Bai International airport is 23 minutes' drive away.

Rooms

The rooms overlook the city and feature a flat-screen TV with satellite channels along with a minibar fridge. Furnished with a writing desk, they also have sound-proofed windows. The private bathrooms are appointed with hairdryers and bath sheets.

Eat & Drink

The Pan Pacific Hanoi offers breakfast in the restaurant. Boasting city views, the 24-hour bar will set you up nicely for enjoying your stay. Nearby restaurants, including Havana Cafe is around a 5-minute walk from this Hanoi property.

 

Leisure & Business

Guests can request a sunbathing terrace and an outdoor pool area at extra charge. The Pan Pacific has a seasonal outdoor pool and a fitness club. This Hanoi property also features a wellness area and a full-service spa for you to relax in. Other facilities include conference equipment and a photocopy machine offered at a business centre on site.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12 pm
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of VND 555,000 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Korean, Chamorro, Malay, Vietnamese
Building
Year renovated:2011
Number of floors:20
Number of rooms:271
Former name
Sofitel Plaza Hanoi
Price and Room Availability Calendar
Check availability and prices for your dates now!

Rooms and availability

Studio Suite Balcony
  • Room size:

    50 m²

  • Bed options:
    1 King-size bed
  • Lake view
  • Heating
  • Bathtub
Premier Twin Room Lake View
  • Room size:

    35 m²

  • Bed options:
    2 Single beds
  • Lake view
  • Heating
  • Bathtub
Deluxe Twin Room Lake View
  • Room size:

    35 m²

  • Bed options:
    2 Single beds
  • Lake view
  • Heating
  • Bathtub
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Rooftop pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Lake view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Pan Pacific Hanoi Hotel

💵 Lowest room price 104 £
📏 Distance to centre 2.2 km
🗺️ Location rating 10.0
✈️ Distance to airport 22.5 km
🧳 Nearest airport Noi Bai International, HAN

Location

Address
The address has been copied.
1 Thanh Nien Road, Hanoi, Vietnam, 0
View map
1 Thanh Nien Road, Hanoi, Vietnam, 0
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Pagoda
Tran Quoc Pagoda
410 m
Restaurant
Ming Restaurant
150 m
Restaurant
Pacifica
160 m
Restaurant
Home Hanoi Restaurant
750 m
Restaurant
Sy Phu Restaurant
220 m
Restaurant
The Coffee Bean & Tea Leaf
250 m
Restaurant
Paris Baguette
280 m
Restaurant
Standing Bar
960 m
Restaurant
Banh tom Ho Tay
440 m
Restaurant
Cua Hang An Uong Mau Dich So 37
810 m

Reviews of Pan Pacific Hanoi Hotel

8.4 /10
Great121 reviews
Location10.0
Facilities9.0
Share your experience with us.Write a Review
  • Great
    8.0

    The location was fantastic and beautiful, to highest tower with easy access to a shopping area and a market. The breakfast was extensive and absolutely stunning and offered a great selection of great food.

    HoraceUnited Kingdom, 
  • Great
    8.4

    Staff here are really friendly and make you feel welcome. The vibe is modern and I loved the indoor pool. The drinks at the main bar were top-notch! 🍹

    SimonUnited Kingdom, 
  • Perfect
    9.2

    WiFi only available in reception not in room

    United Kingdom, 
  • Perfect
    9.6

    Very helpful staff (especially the concierge) , excellent pool and fitness facilities. Roof top bar is also very special with excellent service. Overall a very good 4 star hotel

    As is the custom in Vietnam - restaurant closes at 21:00 but room services is available.

    United Kingdom, 
  • Great
    8.6

    Impressive stay, they were so helpful with everything. the rooms were classy and practical. It's right in the middle of all the hustle and bustle, ideal for exploring around. the rooftop bar had good prices 💸.

    AlbertUnited Kingdom, 
  • Great
    8.2

    Current renovation activities means it is noisy during the day. We could not stay in our room more than 15 minutes at a time during the day.

    United Kingdom, 
  • Great
    8.4

    The Lake view

    Room was out-dated. Not up to the standards of other Sofitels

    United Kingdom, 
  • Perfect
    10.0

    The staff went above and beyond to make me feel welcome and comfortable. One staff member, Mr Thanh, even greeted me by name and provided personalized assistance throughout my stay. The hotel itself had a beautiful Asian Zen decor and my room had breathtaking views of the lakes and temples. The rooftop restaurant was a highlight, with its panoramic city view and delicious meals. Despite being located in a seemingly remote area, the hotel is easily accessible to major tourist attractions. The indoor pool and gym facilities were top-notch. I highly recommend this hotel for a memorable experience in Hanoi.

    HenryUnited Kingdom, 
  • Great
    8.6

    Everything was brilliant, great location, beautiful view from our room, staff was very friendly and helpful. This was the best hotel we stayed at during our trip in Vietnam!

    United Kingdom, 
  • Very good
    7.2

    The view here is incredible and the staff are always very helpful and attentive.

    JohnUnited Kingdom, 
  • Great
    8.4

    Location of this hotel is far from down town. Less than half room have got lake vew. Lake is rather dirty.

    Good fitness center.

    United Kingdom, 
  • Great
    8.4

    Located next to a serene lake, many historic sites and the tourist area are easily accessible from the hotel. Guests praise the impeccable room conditions, comfortable bedding, well-equipped bathroom, and exceptional customer service. the Club Floor experience is highly recommended for those seeking extra pampering. Breakfast offers delicious, varied options. the glass elevator provides a wonderful view, while some rooms offer a breathtaking view of the temple and the city.

    One guest mentioned that the rugs in their room looked old and had a few stains, but that did not affect their overall experience.

    DanUnited Kingdom, 
  • Perfect
    9.6

    The hotel has a stunning view from its windows over the West Lake. The room was very comfortable and clean.

    The hotel is quite far from the city center, so you either have to be prepared for long walks or for paying for a taxi. The jacuzzi and steam room area was a bit destroyed and seemed to be quite dirty as well.

    United Kingdom, 
  • Perfect
    9.0

    The hotel was big, with pleasant staff and marvellous location very close to the “ Hop On Hop Off ” bus stop. The check-in was efficient, we liked main bar. Lobby had a cafe. Location: the property was right by a shopping area, all local attractions and restaurants and halal restaurants.

    BillyUnited Kingdom, 
  • Perfect
    9.6

    This hotel offers excellent value for money. The prices are affordable, especially considering the attention to detail and the level of service provided. The location of the hotel is just outside the bustling city centre, allowing for a more peaceful experience. The hotel is situated next to the lake, providing a beautiful view and is not very far from popular locations such as Hanoi's old quarters. The rooms are clean and comfortable, with an excellent view from the rooftop lounge.

    All was just as expected, no complaints.

    ThomasUnited Kingdom, 

FAQ about Pan Pacific Hanoi

Which popular attractions are located near the Pan Pacific Hanoi hotel?
Thang Long Imperial Citadel, placed within 25 minutes' walk of the Pan Pacific Hanoi hotel, as well as Vietnam Military History Museum (approximately a 25-minute walk away) are worth visiting.
Which landmarks are closest to Pan Pacific Hanoi hotel?
Guests of Pan Pacific Hanoi hotel can visit My spot (a short distance from the accommodation), or the buddhist temple "Tran Quoc Pagoda" placed 5 minutes' walk away.
Should we expect an airport shuttle to bring us to the hotel?
Shuttle which will take you to the hotel with a 23-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Are there any dining facilities close to Pan Pacific Hanoi?
Best restaurants near Pan Pacific Hanoi include Havana Cafe and Pacifica, placed 200 meters from the property and merely 200 metres away respectively.
Can I eat breakfast at the 5-star Pan Pacific Hanoi hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Pan Pacific Hanoi hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 14:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the 5-star Pan Pacific Hanoi?
Payment methods in the 5-star Pan Pacific Hanoi include:
  • сash
  • Visa
  • Mastercard
  • American Express
What kinds of rooms does the 5-star Pan Pacific Hanoi hotel offer?
The 5-star Pan Pacific Hanoi hotel offers such room types as Deluxe King Room, Deluxe Queen Room, and Deluxe Twin Room.
Which facilities are offered in the rooms of the 5-star Pan Pacific Hanoi?
Most rooms of the 5-star Pan Pacific Hanoi include blackout drapes and climate control as well as a mini-fridge-bar and a personal safe provided for guests' security.
Is the 5-star Pan Pacific Hanoi hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Pan Pacific Hanoi hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.
Are there any business facilities featured at the hotel?
For business travellers the hotel offers a business centre as well as conference equipment and a photocopier.
Which facilities are provided in the 5-star Pan Pacific Hanoi hotel?
The 5-star Pan Pacific Hanoi hotel includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the hotel?
At a wellness centre and a full spa featured at the hotel guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a treatment room, a steam room, and sauna facilities are offered on-site.

Best-Rated SOFITEL - Accor Hotels and Resorts Hotels around Hanoi

SOFITEL - Accor Hotels and Resorts, a world-renowned luxury hotel brand, offers an unparalleled level of sophistication and elegance to its guests. With an emphasis on exceptional service, guests are treated to personalized attention from the moment they arrive. Offering an array of amenities such as spa services, award-winning restaurants, and well-appointed rooms, SOFITEL - Accor Hotels and Resorts delivers an unmatched experience of refinement and luxury.

Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 Room